Support & Maintenance

Only pay for your website maintenance services when you need them

There’s nothing worse than being locked into a monthly contract, having to pay a fee upfront every month, whether you need something done for your website that month or not. Yet this is standard practice in the web development and design industry.

Unlike those other companies, we don’t charge you a monthly fee. You get the support and website maintenance you need, when you need it. That means you only get charged, on an pay-as-you go basis, when you need an update on your website. No more paying for work not done!

We've got your website maintenance covered

To ensure your website runs smoothly every day, our help desk team is always ready with prompt and comprehensive support. At Innoweb, our team takes care of all your maintenance needs. This includes:

  • Website maintenance
  • Silverstripe upgrades
  • Additional features
  • Content updates
  • Ongoing support for your content team

We're proactive about security

As recent security breaches at major websites show, when a website isn’t kept updated, all your valuable customer data could be lost or compromised. That’s why we’re super vigilant about security. And we’re proactive about letting you know whenever new security measures are necessary.

We keep track of all Silverstripe versions and its modules used for our client’s websites, so if a security issue pops up, you’ll know immediately. With us, you’ll always have peace of mind, knowing your website and customers’ security needs are continually taken care of.

We're there for you when you need us

You need continuous support to keep a website up to date. That’s why we’re always there for you, whenever you need us. Whatever your problem is, we’re here to help you find a solution.

Our customers love the reassurance of knowing we’re always just a phone call away. That’s why our first handful of customers from over ten years ago are still with us, letting us know whenever they need Silverstripe maintenance, an upgrade, new functionality or support in any way.

Ready for your tailor-made website? Talk to us now about your complete web and application development solution.


  • Over the past 7 years, Florian has made sure our website is always up to standard, upgrading it was when needed and giving us the peace of mind that someone is always taking care of our website.

    Jack Martin

    5 out of 5 stars

  • Very capable service. Always patient with our changing needs and ready with useful suggestions.

    Robert Griffin Sales & Marketing Manager, BAC Systems Pty Ltd

    5 out of 5 stars

Our Services

Sounds good? Have a chat today and get your project on the way!