FAQ

Frequently Asked Questions

Got questions about how we work? Here you’ll find clear, straightforward answers about our services, processes, pricing, support, and everything in between. Whether you’re planning a new project or looking to improve an existing one, these FAQs help you understand what to expect and how we can make your web project run smoothly.
Chess pieces on the board

General Services Overview

This section gives you a clear picture of what we do, who we work with, and how our services fit your project.

Silverstripe Development

Here you’ll find answers to common questions about Silverstripe upgrades, modules, performance, and long‑term support.

Web Design & UX

This section explains how we approach design, accessibility, revisions, and creating user‑friendly experiences.

Website Accessibility

Here we outline how we audit, fix, and improve websites to meet modern accessibility standards.

Performance & Optimisation

These FAQs explain how we diagnose performance issues and make your site faster, smoother, and more reliable.

SEO & Content

This section covers technical SEO, content migration, redirects, and keeping your site search‑friendly.

Support & Maintenance

These FAQs explain how our flexible, pay‑as‑you‑need support model works and what’s included.

Hosting & Infrastructure

This section covers hosting options, migrations, backups, and how we keep your site secure and stable.

Pricing & Billing

Here we explain how we estimate, bill, and structure payments in a transparent, predictable way.

Technical & Security

These FAQs outline our approach to secure coding, integrations, privacy, and data protection.